“Due to the high volume of applications received, only those shortlisted for interview will receive further correspondence in relation to this vacancy”.
Firstly, how do you know how many applications you’ll get? If you only received three applications for one job would you still palm off the unlucky soul with an uninformative bland rebuff?
I’ve said it before and I’ll say it again, it’s disrespectful to those who have made the effort to apply for a post with your organisation to fail to inform them why they aren’t good enough for an interview or the job. You’ll have looked at their application form, CV or presentation and said this isn’t good enough for *this* reason. Here’s a wee tip from my years of administration experience. Take a note of that reason and send it to the applicant in an email. Yes, it’s that simple. With mail merge and email there’s absolutely no excuse for not giving fuller explanations to unsuccessful candidates as to why they haven’t made the shortlist. Also, it’s free and it doesn’t take *that* long. If you can’t be bothered to do it then why not employ me to do it? If you can’t be bothered with that simple common courtesy then you’re probably not the organisation for me.
I love the output of the BBC and will defend it to the highest against the snipers from the Daily Fail but not once have I received feedback for any job application/interview, training scheme or work experience request I’ve made. The phrase at the top of this blog comes from an HR job with another large media organisation. You would think that one of the job requirements might include informing unsuccessful candidates of their misfortune. Sadly not. Maybe the HR Assistant will get an Assistant-Assistant to do that for them.
While I’m at it a similar bugbear is the number of employment agencies who simply don’t respond at all. I apply for a lot of jobs through s1Jobs.com. I get an automatically generated acknowledgement and in most cases that’s the end of it. I’m constantly left in limbo because almost all of them don’t have a “if you haven’t heard by this date you can assume you have been unsuccessful” message. When I pointed this problem out to the adviser at the JobcentrePlus I attend on a fortnightly basis she seemed to think it was amusing. I wasn’t laughing. Guilty parties over the last nine months have been: Search (more than once), Eden Scott, Transline Resource Group, Maxwell Bruce, Hays (more than once), Avenue Scotland, Office Angels and Randstad Financial and Professional, Crossmatch, Margaret Hodge, Reed and Acorn Recruitment (Note: I’m updating this list with more names as I get them). That simply isn’t good enough. It’s hard enough being unemployed (and, I should tell you, receiving not one penny in benefits) without being constantly left hanging on for a reply for that never comes.
While television companies continue the current trend for producing “poverty porn” to demonise people like me, I feel that after twenty years of work and two years at college (in an attempt to change my career path and ‘better myself’) I think I deserve a bit more respect, as do other jobseekers. Last year, during a training course, I was accused of “coasting”. That word would imply to me that I had reached a certain level in my “career” and was sailing along quite happily with no sense of urgency to go higher. It isn’t true because not only have I not even got a foot on that ladder to reach such a level, people keep moving the ladder or setting it on fire. Maybe they think I’m too old to climb that ladder. They won’t know until you give me a chance.
I’ve only had one job interview since I left college and that was a couple of months ago. One of the interviewers described my application form as “quirky”. I took it as a compliment. You can judge for yourself at my LinkedIn page. I didn’t get the job and feedback wasn’t offered.
“I was looking for a job and then I found a job and heaven knows I’m miserable now”